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Feature request: public screenshot submission

I find it decidedly odd that the screenshot tool does not support public submissions - almost all of our bug reports come in as screenshots; it's the easiest way for non-technical users to communicate what's going on.

Is it just me that considers this a massive oversight? I hadn't even bothered checking this pre-purchase as I'd assumed this was the whole idea of the tool.

Cheers,
Sam.
Sam Ritchie Send private email
Wednesday, December 20, 2006
 
 
Actually, I'm unable to find any mention of this restriction in the documentation at all. Don't get me wrong, I'm happy with the product, but I still feel vaguely cheated.
Sam Ritchie Send private email
Wednesday, December 20, 2006
 
 
We've looked into the possibility of public screenshot submission, and it's certainly on the wishlist of features that we'll consider in future versions.

As far as documentation, we'll add a note to that effect in future versions.
Eric Nehrlich Send private email
Thursday, December 21, 2006
 
 
Dear Folks,
Add my vote for public screenshot submission. I, too, assumed since you can have anonymous/public bug reports, that the screenshot tool would work for this as well. In our case, I have a number of lab machines running data acquisition software. I would love to use the screenshot tool to make it easy for users to send me bug reports. These machines don't have an email client on them (for that we use Lotus Notes, arguably a dog of an email client). I guess my other option at the moment is to create a generic user in FB, and let them sign in that way.
Alvin W. Moore Jr Send private email
Tuesday, January 16, 2007
 
 

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