A forum for technical support discussion related to Fogbugz.
Your product requirements page states that FogBugz does not yet run on Gentoo. Given the flexibility of gentoo linux, I'm rather surprised (and a little bit annoyed, too). Is there a hard technical reason why fogbugz doesn't get along well with gentoo linux, or is it more along the lines of "didn't seem to work last time we tried" ?
We have finite engineering resources to test out FogBugz on different distributions, and given the number of Linux distributions and variants it's very hard for us to keep up with all of them and do even basic compatibility testing. Many distributions tend to have radically different methods for software package installation (rpms vs. apt vs. the ports collection) and our technical support engineers would have to be trained and familiar with each; also different distributions tend to put files in different places and have different ways for compiling and setting them up ... for example, virtually every distribution we support has a different mechanism for adding a daemon that will run at system startup -- as you can see from http://www.fogcreek.com/FogBugz/docs/40/Articles/Installing/FogBugzMaintenanceSetupUn.html
In the case of gentoo I believe that we have reports from customers that due to the static libraries we link with, our compiled binaries don't currently work on gentoo.
However we do constantly reevaluate which distros and variants we officially support in light of changing customer requests and I believe that the list of supported Linux distros will be different in 4.0 than in 3.0 and I am pretty sure that gentoo is high on the priority list but can't make any commitment at this time.
Thursday, March 3, 2005
Thanks for your extensive answer.
I was hoping that the issues with gentoo would only involve such tasks as putting files at the right place or launching the right daemon at startup. The kind of problems your average technophile solves for breakfast. Well, at least your average gentoo user had better solve them for breakfast, or else his days as a gentoo user are counted.
Anyway, library incompatibilities are an entirely different matter (read: SHOWSTOPPER), but I will definitely keep an eye on the upcomming 4.0 release.
Ah, crap! I've just spent the last week building a new Linux development server here with the intent of installing FogBugz on it. And, of course, I used Gentoo, for I am geek who likes to watch code compile.
Joel/Michael -- If you need a Gentoo beta-tester, please get in touch. There's about 20 user licenses in it for you!
Tuesday, March 8, 2005
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