FogBugz Technical Support

A forum for technical support discussion related to Fogbugz.
The current FogBugz Knowledge Base can be found at http://help.fogcreek.com/fogbugz.

Posts by Fog Creek Employees are marked:

Documentation
Release Notes
Network Status

Granting access to a client

I would like to give a client read-only access to a project so he can see the list of open cases, etc.  I am using version 4.0.  To do this, will I need to purchase another named user license or is there a way I can grant the access to my client while not making the project publicly available?

Thanks,
-KIRBY
Kirby Turner Send private email
Thursday, March 3, 2005
 
 
Hi Kirby,

If you want a client to be able to log in and have read only access to a project, the client will need a license and a FogBugz account.  If you simply wanted them to submit cases, they would not need an account, but to view cases they do.
Michael H. Pryor Send private email
Thursday, March 3, 2005
 
 
I thought I would need another named user license, which makes sense.  However, FogBugz's RSS support gave me a great idea.

I have an extranet that my client has access to.  It's used to download release bits, document library, and so on.  I can create a set of filters specific to the client and display the list of cases on the extranet via the filter's RSS feed.  And since the RSS feed will be consumed on the server-side, I do not have to worry about the client seeing my FogBugz credential. 

Having RSS support is a great idea.  Thanks for including it.

-KIRBY
Kirby Turner Send private email
Thursday, March 3, 2005
 
 
Kirby,

Have you gotten this working successfully?

I'm an independent developer and I have about a dozen clients.  I can't afford to use this system and pay for an individual license for each client but really need to have a way for them to simply view the list of open cases that are theirs. 

I've tried setting up a saved filter which works correctly within FB but when I try to aggregate the feed (I'm adding a valid User & pass to the URL), it loads all open cases when the filter is specific to a client.

It seems like FB is taking the user info into consideration when building the filter.

Anyone?  Any thoughts?

Regards,


Cameron Horton
Cameron Horton Send private email
Wednesday, March 9, 2005
 
 

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics
 
Powered by FogBugz Bug Tracking and Evidence-Based Scheduling.