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Automated e-mail response

We would like to have FB automatically send an e-mail to a group of people whenever a new case is created via an incoming e-mail. We don't see any way to do that currently. We are willing to modify FB to do this if it is possible. Could someone point in the right direction?
Steve Hales Send private email
Thursday, March 3, 2005
Hi Steve,

This should point you in the right direction:

3.x / 4.x CBug.asp -> Create function for every new case...
3.x dispatcho.asp for every new inquiry
4.x CDispatcho.asp for every new inquiry
Michael H. Pryor Send private email
Thursday, March 3, 2005

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