A forum for technical support discussion related to Fogbugz.
FogBugz On Demand is almost unusably slow on Firefox (2.0.11) on a PPC Mac. Refreshing my bug list takes 14 seconds, New Case takes 9. I suspect it's Firefox not caching something (maybe because of SSL?).
Safari 3 on the other hand is nice and snappy, but unfortunately broken for FB6.
Is there anything I can check (specific firefox settings, etc)? Is there other data that you need?
Does FireBug work on a MAC? If so that has Network Monitoring which will show the load-time of each object.
If you type about:config in your Firefox location bar, and then type 'cache' in the 'filter' textbox that appears, you should see two important items listed among the results: 'browser.cache.memory.enable' and 'browser.cache.disk.enable'.
Do both of these items have a value of 'true'?
Hmmm...this still sounds unreasonably slow. Have you tried disabling Firebug and seeing what happens to performance?
Also, if you go back to 'about:config' and filter on 'cache', there is another setting you can try changing...'browser.cache.disk_cache_ssl' can be set to true if you want to let Firefox cache SSL to disk as well as memory. This is disabled by default in Firefox for security concerns, but it can be overridden in order to determine if caching really is the problem.
I've usually turned off Firebug for FB. And I already found the ssl cache setting, but the memory cache mattered most.
Still, with caching turned on, it's definitely better. Maybe not fast, but good enough. Hopefully it'll last - it is Friday after all...
Thanks for your input!
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