A forum for technical support discussion related to Fogbugz.
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It sounds like you want the ability for FogBugz to look at the subject lines of incoming emails and add them to existing cases if their subject matches an existing case. FogBugz 6 does not have this functionality.
You might be able to generate the behavior with the API, though, as you could write some code that would search for cases with the given subject line, and edit that case if the search was successful, and create a new case if the search wasn't.
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