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Does Actual Time Stop on Resolved or on Closed?

I have read the following in the fogbugz 6.0 documentation:
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In order to be considered a historical estimate for a user, a case must be estimated by that user, have time charged against it, and then be resolved and closed. The resolution must be "Completed", "Fixed", "Implemented", or "Responded." For each completed feature, EBS looks at the original estimate entered and the actual time elapsed.
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However, I’m left with a few questions about this:
If one person estimates and Resolves the case (i.e. a programmer) and another person verifies/closes the case (i.e. a QA member) when does the programmer’s actual time stop? When the case was resolved or when it was closed?

If actual time stops when the case is Resolved, how is the time that was taken to verify the case taken into account?

If actual time stops when it is Closed, then the programmer is also estimating the time it takes to verify the case, right? Or am I missing something?
Scott Willeke Send private email
Friday, December 28, 2007
 
 
"If actual time stops when the case is Resolved, how is the time that was taken to verify the case taken into account?"

Time stops automatically when the case is resolved, but the person closing the case can choose "Working On" from the menu to work on the case while they are verifying the fix.  And yes the estimate by the dev will include the time to verify the fix.
Michael H. Pryor Send private email
Friday, December 28, 2007
 
 

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