A forum for technical support discussion related to Fogbugz.
mail in 3.0 worked fine, but since I've upgraded to FB 4.0 email intermittently doesn't make it's way into FogBugz. Sometimes I get emails, but sometimes I don't.
And I keep getting the error:
"Could not log in to the SMTP server at mail.ourdomain.com (check that the username and password are correct if your server requires them - username: xxxx password: xxxx"
the username and pw displayed in the error msg are correct. I can login fine to this account using a browser and webmail. We are using the same host for email.
Are there new requirements or differences in the way 4.0 handles email that I need to configure?
sometimes I get another error that the Maintenance Service got an error. don't have a sample now but it's something about an email problem.
Monday, March 7, 2005
I get these all the time. The text is as follows:
The Fog Creek Maintenance Service has reported an error.
3/2/2005 9:18:59 AM: Could not log into mail server (mail.XXX.com:110 - <email> - The connection has been dropped because of a network failure or because the peer system failed to respond. Also caused when Connect, Send, Receive, Fill or Close methods are used with a Timeout parameter and the operation fails to complete within the specified number of milliseconds.).
I get the same thing a couple of times a day, accessing an Exchange POP box running on the same server as Fogbugz.
Is it my imagination or does the email checking not run again until the error message is deleted?
Small feature request - as part of the mailbox settings it would be good to set things like how often to check the mailbox, and whether or not to remove messages from the server.
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