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Updates and Closing calls via email

Just a quick question, As well as opening new calls via email in version 4.0 is it possible to or are there plans to make it possible to update calls via email?
Mark Pearce Send private email
Tuesday, March 8, 2005
 
 
Sorry all, I now realise that you can update a case via email simply by inclusing case and the number in an email from the view call window, I am more interested in closing a call via email.
Mark Pearce Send private email
Tuesday, March 8, 2005
 
 

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