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Image thumbnails

We use FB heavily for customer support.  Often our customers will email us several images, many times within the same email (think 8-10 images, sometimes each image is several MB in size).  I like it that FB shows the image in the case, but in cases with many images of this size it is painfully slow to do anything (open, resolve, close).  Our install is hosted offsite, so it's even more painful downloading all of this.  If you're going to reduce the display size of the images in the case for a thumbnail effect, it would be nice if they were actually processed into a thumbnail on the server side so cases opened faster.  Alternatively, give the admin the option to not show images in cases (just a link to the image) if they are over a certain size or something like that.  Thanks.
Jon M Send private email
Friday, March 18, 2005
I have logged this. Thanks!
Brett Kiefer Send private email
Friday, March 18, 2005

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