A forum for technical support discussion related to Fogbugz.
Here is a situation.
Bug#110 is created and assigned to a developer.
The developer talks to managment and decides the bug is not important enough to get fixed this release.
What now? Obviously we do the following:
*) Resolve the bug as postponed
*) Set the Fix For to the next version
Now who do we assign the bug to?
1) The developer who is currently working on that area, but might not be there next revision?
2) The tester? Nah.
3) The Product manager so he can keep track of all the bugs and reassign going forward?
4) A special user used to hold these bugs?
5) Close them and use a filter to find and reopen them later?
Whats the right way?
Monday, March 21, 2005
As I understood it, a license isn't needed for a user account which is disabled (so can never be used to log in). A disabled user account is perfect for parking cases: they are typically assigned to and removed from the parked state by other users (who are logged in).
There is some documentation somewhere about creating such disabled user accounts (you may have to temporarily disable a real user account in order to free up a license for the new "parked case" user (since it is enabled when created), but you can restore this after you've disabled the "parked case" user.
The problem is that you can't assign cases to a disabled user. So this works if you have a bunch of cases you want to park, but if you have to keep undeleting and deleting the parked user to assign them cases, it can become tedious.
(The reason you can't assign cases to a deleted user is because they are no longer active).
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