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Feature request: Case summaries rollover

If you rollover with the mouse on a case number belonging to the "See also" field, a nice contextual window pops-up with the case summary: title, project, area, assigned to and priority.
This is a terrific feature and it would be great having it available in any view, especially list view.
Giuseppe Taibi Send private email
Tuesday, March 22, 2005
 
 
Hi Guiseppe-
Glad you like it! We left it out of the list and grid views because it seemed like that information was already available, so a rollover control was redundant. Are we missing something important?
Brett Kiefer Send private email
Tuesday, March 22, 2005
 
 
Hi Brett,

You are right, I suppose I am only missing project and area information. As a supervisor, I assign and review cases very often. List view is great but I still have to open a case to figure out to which project and area it belongs to. I would go MUCH faster if I could figure that out from list view simply rolling to mouse over the case number. I understand that you did not want to clutter the list view with more columns for accomodating project and area information about a case. That's why it would save me a lot of clicks being able to figure that out from simply rolling the mouse over. Hope this makes more sense now...
Giuseppe Taibi Send private email
Tuesday, March 22, 2005
 
 
If you need the Project and Area, you can always add them.  Click on the Options link in the menu bar and scroll down to customize the columns you see.
Michael H. Pryor Send private email
Tuesday, March 22, 2005
 
 
But as I understand it, we are limited to a maximum of seven user-selectable columns in grid mode, selected from about 18 choices, and configurable for each user.

We have configured all users the same and have used up all seven choices. We would like to add another column.

The choices we use are:

Category
Area
Case
Title
Estimate
Priority
Fix For

The one we would like to add is:

Status

Either a roll-over showing the hidden data or the ability to specify more than seven columns would solve it for us. Both would be best.
Howard Send private email
Wednesday, March 23, 2005
 
 
I agree with Howard. Now I reconfigured the columns in Grid View to display Project an Area, but I had to sacrifice the Category field. Rollovers could do much more in a more elegant way, especially when we will start using Clients or departments.

Michael, I realized that in my previous posts I wrote "list view" but I meant "grid view". Sorry for the confusion.
Giuseppe Taibi Send private email
Thursday, March 24, 2005
 
 

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