FogBugz Technical Support

A forum for technical support discussion related to Fogbugz.
The current FogBugz Knowledge Base can be found at

Posts by Fog Creek Employees are marked:

Release Notes
Network Status

workflow question FB 4


So we are trying the FB4 trial on a small live project.

I have a workflow issue that there must be an answer to:

User A adds a new bug, assigns to user B.
User B fixes it, hits 'resolve' on that bug.

  (fine so far)

Now someone needs to validate that it is really fixed. So it seems that FB auto-assigns the bug to user B, and the status is 'Resolved'

OK. So now what does user B actually do now to close it out? Hitting Resolve again does not seem to change anything (the bug still shows on B's list as Resolved).

Am I missing something? (probably!)

Woofster Send private email
Thursday, March 24, 2005
User B would use the "Close" button to close out the case.
David Thompson Send private email
Thursday, March 24, 2005
Wait... the workflow you described isn't how FogBugz works...

A opens a Bug and assigns to B.

B resolves Bug (this auto assigns the bug BACK to A)

Now A verifies fix and closes bug.

That's how it should work.  If you don't see this can you give me repro steps or screenshots?
Michael H. Pryor Send private email
Thursday, March 24, 2005
Ack. Sorry, Michael!
David Thompson Send private email
Thursday, March 24, 2005
Yes, I see. I had missed this before.

This does work. The main thing is that I can still reassign it around for final closing.....  very important.

FB by default pushes it to the person who opened it, and that is OK, I guess.  Seems like there could easily be a setting by project:

Assigned user for closing (defaults to item creator)

This would be helpful so that some projects could always go to a 'gatekeeper' person for final close.  (for example, this person would make sure that the item is linked to a VCS item, will get documented, etc.)
Woofster Send private email
Friday, March 25, 2005

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics
Powered by FogBugz Bug Tracking and Evidence-Based Scheduling.