FogBugz Technical Support

A forum for technical support discussion related to Fogbugz.
The current FogBugz Knowledge Base can be found at

Posts by Fog Creek Employees are marked:

Release Notes
Network Status

Previous Values are "Sticking" in New Cases

When we enter a new case (we're on Version 4.0.11 (DB 461), whatever text was previously entered in the 2nd Extra Field is defaulted into the new case. Not sure if it matters, but we customized the name of this field under Site settings.

It's not a big problem, but some of our users don't catch it so it's leading to some misleading case assignments.  Was wondering if anyone else had this issue.

Steve Metcalf Send private email
Monday, March 28, 2005
Issue? That's a feature! :) FogBugz remembers what you entered last, to make entering multiple bugs easier.
Dmitri Kalmar Send private email
Monday, March 28, 2005
This stems from the fact that those two fields were previously always used as "Computer" and "Version" and so we remembered them for you, but now that they can be renamed anything, I don't believe this makes sense anymore.  Thanks for the report.  We'll look into fixing this for the next release.
Michael H. Pryor Send private email
Monday, March 28, 2005
Ahh, it all makes sense now. That explains why it was just those two fields. Maybe a future option in Site settings "to stick" or "not to stick":)

We use our FogBugz for bug-tracking of industrial equipment, so will never use those fields for computer or version info. Thanks for the clarification.
Steve Metcalf Send private email
Monday, March 28, 2005

stickiness still makes sense for those of us who continue to use "computer" and "version" for these fields. Please don't "break" this functionality by "fixing it".  ;-)
Mark Sicignano Send private email
Tuesday, March 29, 2005
This feature is one of the nice finishing touches in this system that frankly blows my socks off!!!

An enhancement on this would be to somehow highlight the fields that are being remembered in case you're not paying attention (I mean, we're programmers, 2am is like a normal work day, but the brain sometimes shuts off!)

The highlighting could be suttle, much like the various UI touches throughout this amazing product.  Having perhaps a checkbox or button to clear a "remembered" field would be handy in case it really should be blank this time...
Brett Veenstra Send private email
Wednesday, April 20, 2005

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics
Powered by FogBugz Bug Tracking and Evidence-Based Scheduling.