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Default Resolution

Is there a way to set the default for the Status dropdown when you click the Resolved button on a case. It is now defaulting to Resolved (Duplicate) which is not a very common status for us. If it could default to Resolved - Fixed it would save us a click every time we mark a bug closed and prevent a lot of accidents from programmers forgetting to change the status when resolving the case.
John Fuex Send private email
Tuesday, March 29, 2005
 
 
It should be defaulting to Resolved-Fixed.

Have you modified the Status table or the source code?  I can't repro this behavior here.

What are the entries in the status table?
Michael H. Pryor Send private email
Tuesday, March 29, 2005
 
 
I modified the status table. Here are the values:

ixStatus    sStatus    ixCategory
1    Active    -1
3    Resolved (Not Reproducible)    1
4    Resolved (Duplicate)    -1
6    Resolved (Won't Fix/Implement)    -1
10    Resolved (Already Exists)    2
11    Resolved (Responded)    3
12    Resolved (Won't Respond)    3
13    Active (Waiting For Info)    3
16    Active (Needs Testing)    -1
18    Resolved (Fixed/Implemented)    -1
19    Resolved (Needs Code Review)    -1

Is there something I can tweak in this table change the default resolution. Ie. Does it default to a particular ixStatus value?
John Fuex Send private email
Friday, April 1, 2005
 
 
Yup, you need to go to the Category table and make sure the ixStatusDefault is 18 for bugs.
Michael H. Pryor Send private email
Friday, April 1, 2005
 
 
The status was set to 1. Is this the default for when a new bug is created or when it is marked resolved?
John Fuex Send private email
Tuesday, April 5, 2005
 
 
Found another answer. For anyone interested. Just change the ixStatus value in the table for the resolved items to sort in the order you want that dropdown to be. it will default to the first value.

Warning: before doing this, backup your database and set a cascade update on the IXstatus field from Status->Bugs
John Fuex Send private email
Tuesday, April 5, 2005
 
 

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