A forum for technical support discussion related to Fogbugz.
I don't even know how many "lost" cases I have wandering around my FB....
The problem is: I can assign cases to folks who don't have rights to see the case.
(Maybe this shouldn't even be allowed??)
Anyway, FB gives me a warning... but it is not in RED
So often I miss the warning.
Just found a case that had been sitting for a month untouched... cause the person it was assigned to couldn't see it.
(To work around the FB security limitations, we have two projects:
FOO: Internal Dev
FOO: Entire Team (includes subcontractors, external people, etc)
There is stuff we do (like future features, speculative research, etc) that we can't have external folks seeing.
Problem is, I regularly will (by accident) create a case in FOO Internal, assign it to a contractor...
And then I lose a lot of time waiting for it to be resolved.....
Friday, May 1, 2009
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