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Something for FB7 ... Brighter WARNING ...

I don't even know how many "lost" cases I have wandering around my FB....

The problem is: I can assign cases to folks who don't have rights to see the case.

(Maybe this shouldn't even be allowed??)

Anyway, FB gives me a warning... but it is not in RED

So often I miss the warning.

Just found a case that had been sitting for a month untouched... cause the person it was assigned to couldn't see it.


(To work around the FB security limitations, we have two projects:

FOO: Internal Dev
FOO: Entire Team (includes subcontractors, external people, etc)

There is stuff we do (like future features, speculative research, etc) that we can't have external folks seeing.

Problem is, I regularly will (by accident) create a case in FOO Internal, assign it to a contractor...

And then I lose a lot of time waiting for it to be resolved.....
Sam Jones
Friday, May 1, 2009
 
 
I'm pretty sure the plug-in architecture will allow you to detect and interrupt this operation.
Rich Armstrong Send private email
Monday, May 4, 2009
 
 

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