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Error at upload: Can't locate attachement xyz

I am trying to attach a file with 6 MB to our wiki.

The setting for max size of attachments in our setup is 10 MB.

However, after starting the upload and waiting for ~3 min. I always receive en error stating:
"Can't locate attachement xyz.xxx"

I have already tried to:

* upload from another folder
* rename the file
* upload it into another wiki document

None of these helped. Any idea ?

Lucius
Lucius Bobikiewicz Send private email
Sunday, May 10, 2009
 
 
Forgot to mention:

We have also tried different browsers: Chrome and FireFox

Lucius
Lucius Bobikiewicz Send private email
Sunday, May 10, 2009
 
 
If on MySQL, can you confirm that your max_allowed_packet size is set to 50M?
Rich Armstrong Send private email
Monday, May 11, 2009
 
 
Yes, we can confirm this setting was / is ok.

It was set to this value according to your installation guide.
Lucius Bobikiewicz Send private email
Monday, May 11, 2009
 
 
I've contacted you directly.
Rich Armstrong Send private email
Tuesday, May 12, 2009
 
 

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